How To Stop Paper Jams

A PRINTER USER ASKED:

I have an HP LaserJet Series III printer and am having some problems printing. I keep getting a "paper jam" error when the paper won't get loaded. What happens is the rollers feed the sheet of paper for a second and then stops. It doesn't feed it all the way in

OUR PRINTER EXPERTS ANSWER:

You need a new paper pickup assembly. Over time, the roller that picks up paper wears out.. even if you don't use the printer much. Ozone eats away at the rubber, and the pressure of using in pulls off layer after layer.

With a new roller, we also put in a separation pad, mostly a piece of cork for the roller to push up against. We do both at the same time to eliminate a later service call. When you're done, the printer will pick up and process the paper as good as it did when it was brand new.

Our printer refurbishing plant does dozens of these each week. We also put in a rebuilt fuser assembly, ozone filter (to remove the ozone generated and improve the oxygen content in the room around the printer), rebuild the power supply and exit rollers. This and a few other items give the printer brand new performance.

You can trade your printer for a rebuilt one, get a full toner cartridge and a full one year warranty.. or talk to us about using our repair facility to get just what you need. call Landmark at 800-466-5687 during California business hours.